Terms & Conditions

Payment
By proceeding with payment, you acknowledge and accept the terms and conditions

First : Validity of personal information
The acknowledgment of the validity of all personal information and addresses entered into this agreement, the legal enforcement of all letters and advertisements, as well as possession of the documentation that proves the validity of the information and the submission thereof upon request.

Second: The amount due for rent and insurance
1- The agreement is to pay the agreed-upon rent in full one week before the booking date, which is a non-refundable amount, and if this is not adhered to, the rental agreement is considered void, and the company may demand payment of the full rental value. If the tenant wishes to extend the rental period, the rental value must be paid in full before the beginning of the period, which will be determined later in accordance with the agreement with the tenant.

2- Additionally, an amount will be agreed upon later, which will serve as insurance and can be recouped upon vacate. In accordance with the terms of this agreement, the company can also directly deduct the tenants financial obligations.

Third - Validity of exploitation of the chalet
An acknowledgement of the inspection of the chalet subject of the agreement, including its equipment, and that it is in good condition for housing and acceptable for its intended purpose, and that the agreed rent value is fair and acceptable for similar cases, and an agreement to maintain the rented property as a private property without changing or adding anything to it. In the event of a breach of that clause, the contract is void on its own, and the company has the right to claim appropriate compensation. If it does not cover the damages, it is deducted from the insurance amount or added to it.

Fourth: Obligations of the lessee
1- Committed to utilizing the chalet subject to the contract for the customary purpose and is not entitled to rent it to others. Furthermore, it acknowledges its personal (family) use, and it is not permissible to rent it or assign it to others, with a commitment to preserve traditions, customs and public morals and not to cause any harassment to the neighbours, and to use the common parts of the property for what it was allocated for, and not to place any objects And not to introduce any kind of animals or birds in the chalet or its surroundings, and bear the responsibility of any damage that may result to others as a result of violating this.

2- Acknowledges that it is legally responsible, civilly and criminally, for any misuse, violation of the law, or crime committed inside the chalet, the subject of the contract, and while those living in it are, and acknowledges its commitment to preserving traditions, customs, and public morality. Inflicting any inconvenience to his neighbours and being liable for any damage that may result to others or to the first party as a result of his violation. acknowledges that the company is not responsible for any damages that may occur during the residence period as a result of fire or bad weather. In addition, the first party acknowledges that it is not responsible for any injuries or drowning.

Fifth: Check in And Check out
Handover of the chalet will be conducted in the presence of the companys representative and in accordance with the conditions prevailing at the time of contracting. In addition, the chalet must be check in and check out according to the companys regulations, which stipulate that:

1- Check in - on the first day of reservation from 9:00 am
2- Check out on the last reservation day must before 4:00 pm , 20 dinars per hour of delay will be charged in case of un following the company’s policy.

Cancellation and Postponement Policy
1- Reservations are not subject to cancellation in any way, and when an emergency occurs, the reservation date can be postponed to accommodate the availability of reservations, provided that the lessee submits evidence of the emergency circumstance, and as long as the company consents to the postponement.

2- The company has the right to demand payment for the full amount agreed upon, which is mentioned in the contract, if the tenant does not attend the chalet on the date stipulated in the concluded rental agreement for any reason.

3- Recognizing that the company has the right to keep all paid amounts, and the lessee does not have a right to claim them

In case there are any discripancies in this agreement, the arabic language of this terms & conditions prevails, please switch to the arabic language version.